This anti-slip Easy Door Mat welcomes guests in and keeps dirt out. The dirt trap technology prevents muddy footprints, patches, snow, slush from ruining the floors. Its low profile design is slim enough not to trap the doors on the mat.
- 55% Cotton 45% polyester
- Made in the USA or Imported
- Small measures 45x70cm,
- Medium measures 60x90cm,
- Large measures 60x150cm.
SHIPPING & DELIVERY:
All orders are shipped within 24 to 48 hours of you placing the order using DHL eCommerce, USPS or ePacket depending on your location and fastest available service. The typical delivery timeframe is between 5 to 8 business days however, you may receive your items much earlier. All orders are shipped with the tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.
We truly believe we make some of the most innovative products in the world, and we want to make sure we back that up with a risk-free ironclad 30-day guarantee.
If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase.
Buying items online can be a daunting task, so we want you to realize that there is absolutely ZERO risk in buying something and trying it out. If you don't like it, no hard feelings we'll make it right.
We have 24/7/365 Ticket and Email Support. Please contact us if you need assistance.
We'd love to hear from you!
Send us any questions, comments, or ideas.
estimated response time: 24hr
Phone number: (+86) 18888046949
Address: No.20 changjiang nan road, xinwu district, wuxi shi
We’re happy to discuss our company and our coats with you.
Q: What is the return policy?
A: We at UnisonMen want our customers to enjoy an unforgettable shopping experience, therefore, our team is responsible for selecting the best products to guarantee a quality purchase.
As part of the experience, we know that on some occasions we will not be able to fulfill all your expectations, And this when our perfect fit guarantee comes to place, so we offer you service returns and refunds that will allow you to continue to enjoy shopping with us.
Please note that direct unilateral product exchange is not possible due to limitations in the ordering platform, and we are not entitled to send out products on our own initiative.
Replacement is possible in case of an undelivered product due to shipment cancellation, after a direct personal consultation with an agent.
Our customers have the right to return the product within 30 days. This term will expire on the 30th day of the day from the receipt of the shipment by the customer.
Please, acknowledge the following:
Do not request returns and refunds after expiry of the given term
Do not request returns and refunds in Facebook chat or Instagram messages, emails have always priority.
You can return a defective product or order:
- a) In the unfortunate event that the product is defective
- b) The received product is completely different from what has been ordered
In this case, the customer has the right to receive a new product depending of the product availability. In case the product is not available, the customer will be refunded for the total amount.
Q: What are the conditions to apply for a change or return?
- no refund requests will be accepted after seven days for any reason,
- return shipping costs are the customer's responsibility,
- we'll refund the payments in the same method that the original payment has been made,
- refund or changes will be executed once we receive the tracking number from the customer as a guarantee,
- items that are damaged, dirty, altered, washed, worn or not in their original boxes or bags will not be accepted for return,
- after we have sent the refund confirmation to the customer, the refund can take between 1~3 business days to be reflected on the customer’s account statement
Please also note that westlouis.com is not responsible for any return fees or returns that are lost or stolen while in transit.
Q: How do I return something?
A: Please follow the steps below:
- Contact us by email at firstname.lastname@example.org
Provide us with your order number and a brief statement explaining the reason for return.
- Once your return is approved, you will be emailed within 24~48 hours.
- Once you are ready to ship your return, address your package to the shipping address you will be provided with your order.
- Use a trackable and insured shipping method to return your package, with your order number clearly printed on your shipping label.
- We will let you know the receipt of your return in email.
- Once your return is processed an confirmed, please allow 3~10 days for your bank to execute the refund amount to your account.
Q: How soon will the user receive the refund:
When we receive the return package, we will refund you immediately. And the refunds will take approximately 1-3 business days to be credited to your payment account